When logging into your bank account please ensure that you use your desktop internet banking Username and Password.
Please note, these are not the username and password used on your mobile phone banking app, which is different (some banking apps let you log in on your mobile with a short password. On our site you are required to use the full username and password – like you would use on your laptop or computer).
We and all of our lenders require your last 90 days of bank transactions to help them assess that you can afford the proposed loan. We use an external company (Credit Sense) to form a fully secure connection with your bank. Much like PayPal, Credit Sense do not keep your internet banking credentials. Your credentials are encrypted when you enter them, passed to your bank to gain access to your transaction history and then permanently deleted. If you need to use us again, you will need to re-enter your internet banking credentials