When are my repayments made?
If your loan is approved by one of our panel of lenders, they will provide you with a contract outlining your loan repayments.
Do you provide weekend loans?
Our application process is 100% online and available 247, so you can apply for a loan anytime you like!
What is the status of my loan application?
After you have finalised the application process, you can log in to your Member Area to make sure the application process is complete. If we have been able to find you a lender, they will generally contact you within 30 minutes. If you have not been contacted within 45 minutes of finalising your loan application, [...]
What should I do if I think I won’t be able to make a repayment?
If we have matched you with a lender, and you would like to discuss your loan repayments, please contact your lender directly.
How do I make a complaint?
At Sprint Loans we want each of our customers to experience our fantastic customer service, and to tell their friends how great we are! In the event that you’re not entirely happy with Sprint Loans, we’d love to know why so that we can address your issues asap and work on a solution with you. [...]
What should I do if I am experiencing Financial Hardship?
If you’re experiencing financial hardship we recommend you contact your lender immediately. www.moneysmart.gov.au also provides great advice and resources for Australians needing financial assistance.
Other important information
Important note: You should always compare your options before taking out a short-term loan. These loans offer different interest rates and terms. The government’s website MoneySmart has very useful advice for people borrowing money or just in need of fast cash. You can find their website here MoneySmart. There are sometimes other ways to [...]